In an industry where every minute spent sitting idle costs money, Amazon Freight has rolled out an automated, zero-touch facility check-in system across its major fulfillment hubs. Traditional freight facilities require drivers to stop at gatehouses, present paper Bills of Lading, verify driver's licenses, and wait for physical bay assignment slips.

With Amazon’s contactless system, truck drivers complete their check-in directly through the Amazon Relay mobile app on their smartphone before pulling up to the facility gate.

License plate recognition cameras scan the truck cab upon arrival, match the digital profile, and automatically send real-time parking bay instructions straight to the driver’s phone screen.

By removing physical paperwork exchanges, gate dwell times drop from 15 minutes to under 60 seconds. This paperless efficiency keeps drivers moving, reduces engine idling, and establishes a operational benchmark that is spilling over into major auto transport driver staging yards.

"Gate delay is the enemy of truck driver productivity. Digital check-ins return valuable driving hours to haulers, keeping overall supply chains running on time."

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